KBA-36368 - Document Processing Configuration cannot be Opened

Posted almost 2 years ago by Callum McGlynn

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Callum McGlynn
Callum McGlynn

Question/Behavior:
When opening the Document Processing Configuration or the Smart Connect Configuration the following error message appears:
 
 
Answer/Solution:
This behaviour can be observed in DocuWare 7.3 On-Premises systems that use Hypertext Transfer Protocol Secure (HTTPS) to access a DocuWare system. Due to several changes in the way DocuWare processes these requests in DocuWare version 7.3, a number of modifications are recommended:

 
  • Make sure the LocalWebServices tag in the dwmachine.config file is written as "https://:443/DocuWare/"
  • Please disable all URL rewrites......

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